Refund & Return Policy

Thank you for shopping with us. We strive to provide you with high-quality products and excellent customer service. As part of our commitment to transparency and customer satisfaction, we would like to inform you that all sales are final.

Please review the following details:

  1. All Sales are Final:

    • We do not offer refunds, returns, or exchanges for products purchased from our website unless the product is damaged or defective upon arrival.
    • Once a purchase is made and the payment is processed, it is considered final and cannot be reversed.
  2. Damaged or Defective Products:

    • In the rare event that you receive a damaged or defective product, please contact our customer support team within 7 days of receiving the item.
    • We may require evidence, such as photographs or a detailed description of the damage or defect, to process your claim.
    • Our team will assess the issue and determine the appropriate resolution, which may include a replacement of the product or a refund, at our discretion.
  3. Exceptions:

    • Our refund policy does not apply to digital products, downloadable content, or services.
    • We do not provide refunds for any shipping or handling charges associated with the purchase.
  4. Return Process:

    • If you encounter any issues with a damaged or defective product, please contact our customer support team promptly.
    • Our team will guide you through the return process and provide instructions on how to proceed.
    • Please note that any returned products must be in their original condition and packaging, unless the product was received in a damaged or defective state.